Privacy Policy

Effective Date: March 12, 2026
Last Updated: March 12, 2026

CM² Signature Inspection Services ("we," "us," "our," or the "Company") operates the website https://cm2signature.com/ (the "Website") and provides professional property inspection services, including comprehensive residential inspections, outbuilding evaluations, landscape irrigation evaluations, and related consulting ("Services") primarily in Shasta County and surrounding Northern California communities.

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our Website, contact us, request a quote, schedule an inspection, or use our Services.

By accessing our Website or engaging with our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not provide us with your information or use our Website/Services.

1. Information We Collect

We collect information in the following ways:

  • Information You Provide Directly When you inquire about Services, request a quote, schedule an inspection, communicate with us (via phone, email, or other means), or provide details during the inspection process, we may collect:
    • Full name
    • Email address
    • Phone number (including mobile number)
    • Property address or mailing address
    • Details about the property, transaction, or inspection needs
    • Payment information (processed securely by third-party providers; we do not store full credit card details)
    • Any other information you voluntarily share
  • Automatically Collected Information When you visit the Website, we and our service providers may automatically collect:
    • IP address
    • Browser type, device information, and operating system
    • Pages viewed, time spent on pages, and referring URLs
    • Cookies or similar tracking technologies (for site functionality and basic analytics; see Section 5)
  • Information from Third Parties We may receive limited information from partners (e.g., real estate professionals referring clients) or public sources to facilitate Services.

2. How We Use Your Information

We use your information to:

  • Provide, schedule, perform, and deliver our inspection Services
  • Communicate with you about appointments, reminders, updates, reports, and support
  • Process payments and send invoices/receipts
  • Respond to inquiries and provide customer service
  • Improve our Services and Website
  • Comply with legal obligations, resolve disputes, or enforce agreements
  • Protect against fraud, unauthorized access, or misuse

We do not use your information for unrelated marketing without your separate consent.

3. SMS Communication Policy

CM² Signature Inspection Services may communicate with clients via SMS text messaging regarding inspection scheduling, appointment reminders, inspection updates, and customer support.

  • Message Frequency: Message frequency varies.
  • Message and Data Rates: Message and data rates may apply.
  • Opt-Out: Clients may reply STOP to opt out of SMS messages at any time or HELP for assistance.
  • Consent Privacy: SMS consent is not shared with third parties or affiliates for marketing purposes. Messaging services are provided through a secure messaging provider.

This policy complies with applicable laws, including the Telephone Consumer Protection Act (TCPA). Consent for SMS is obtained when you provide your mobile number and agree to receive service-related texts (e.g., during scheduling or inquiry). It is not required to purchase Services.

4. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g., scheduling tools, secure SMS/messaging platforms, payment processors, cloud storage) who assist us and are contractually obligated to protect your data
  • Legal authorities, if required by law, court order, or to protect rights, safety, or property
  • In connection with a merger, acquisition, or sale of business assets

We do not sell your personal information. We have not sold personal information in the past 12 months and do not intend to.

5. Cookies and Tracking Technologies

We may use cookies, pixels, or similar technologies for essential site functions and limited analytics. You can manage or disable cookies via your browser settings. We do not use them for targeted advertising.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or storage method is completely secure.

7. Your Privacy Rights (California Residents – CCPA/CPRA)

As a California resident, you may have rights under the California Consumer Privacy Act (CCPA, as amended by CPRA), including to:

  • Know categories/sources of personal information collected, used, or shared
  • Request deletion of your personal information
  • Opt out of any sale or sharing of personal information (we do not sell or share for cross-context behavioral advertising)
  • Limit use of sensitive personal information (if collected)
  • Correct inaccurate information
  • Non-discrimination for exercising rights

To exercise these rights, contact us using the details below. We may verify your identity and respond within 45 days (extendable if necessary).

8. Children's Privacy

Our Website and Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete it promptly.

9. International Users

The Website and Services are hosted and operated in the United States. If you access from outside the U.S., your information may be transferred to and processed in the U.S., where privacy protections may differ.

10. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted here with a revised "Last Updated" date. Your continued use after changes constitutes acceptance.

11. Contact Us

For questions, rights requests, or concerns:  info@cm2signature.com Phone: (530) 338-3831

Thank you for choosing CM² Signature Inspection Services. We value your trust and are committed to transparency and precision in all we do.